Reference

What Governs Your Account on 99ar

Using 99ar means these terms apply to your account, your deposits through JazzCash, Easypaisa, or Raast, and every session you run on our platform. Access and eligibility depend on local law and are available only where permitted in your region.

Pakistan-applicable termsAccount & wallet policyData handled with careJurisdiction-dependent access
99ar What Governs Your Account on 99ar
REACH OUR TEAM

Contact Us on a Legal or Policy Matter

If you have a question about these terms, want to request your account data, or need to flag a policy concern, our support team handles it directly. Bring your registered mobile number so we can verify and locate your account quickly.

Live Chat Open the chat window inside your account dashboard — available for account and policy queries during our published support hours.
Email Support Write to our support address for data requests, term clarifications, or formal policy concerns. Quote your registered mobile number in the subject line.
Help Centre Our help section covers account verification steps, wallet policy, cookie settings, and how to submit a data access request without waiting for a reply.
HOW WE HANDLE THIS

Data, Cookies, and Account Security at 99ar

Your account security and data integrity are managed through a set of concrete practices — not just policy language. Here is what we actually do on each front.

Data Retention

We keep account and transaction records for the period required by applicable rules. You can request a copy or deletion of personal data by contacting support with your registered number.

Cookies and Session

Cookies keep your session live across your phone browser and any desktop switch. You control cookie permissions through your device or browser settings — no account feature requires tracking cookies to function.

Account Security

Your account is protected by OTP verification on login. If you log in from a new device, a one-time code is sent to your registered mobile number before access is granted.

Policy Changes

Any update to these terms is sent to your registered contact before it takes effect. Continuing to use your account after the effective date means you accept the revised terms.

Common Questions About Our Legal Terms

Real questions from account holders about how our legal framework works in practice.

These terms apply to anyone who opens and uses a 99ar account where local law in Pakistan permits access. Eligibility depends on your region and applicable local law.

Contact support via live chat or email and quote your registered mobile number. We will locate your account and send you a summary of the data we hold on file.

We do not sell personal or payment data. Transaction records from JazzCash, Easypaisa, or Raast are kept internally and only used for account and compliance purposes.

Cookies keep your session active so you stay logged in as you switch between your phone browser and desktop. You can clear or restrict them in your device settings at any time.

We notify you via your registered contact before any change takes effect. If you continue using your account after that date, it means you accept the updated terms.

Every new-device login triggers an OTP sent to your registered mobile number. You must confirm that code before access is granted, which prevents unauthorised entry to your account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.